Overview
More Trade Privacy Policy explains what personal data is collected when you use the moretrade.co.ke website and mobile application and the services provided through it (together the "Service"), how such personal data will be used, and shared.
"Process", in respect of personal data, includes to collect, store, and disclose to others.
Personal Data Controller
More Classifieds Limited is a registered entity in the Republic of Kenya under the provisions of the Companies Act of the Laws of Kenya (with registered office at Nairobi, Republic of Kenya) and will be the controller of your personal data.
Categories of Personal Data We Collect
Data you give us
You may be asked to provide information about yourself when you register for and/or use the Service. This information includes: first name, last name, phone number, email, gender, date of birth, address details, working hours, as well as access to your photos and their metadata.
You will be able to use the Service even if you do not give this data to us, but some Service functionality may be limited (for example, you will not be able to post RFQs, send enquiries, or see contact details of other users).
Data provided to us by third parties
When you log in using Google, we receive your name, email address, profile language settings, profile picture, and date of birth. We may collect your name, official government ID number, and photo image to confirm your identity and validate it with governmental sources.
Data we collect automatically
We collect data about your referring URL, device and location data (language settings, IP address, time zone, device type and model, operating system, Internet service provider, mobile carrier), usage data (features and content you interact with, how often and how long you use the Service), transaction data, and cookie data.
A cookie is a small text file stored on a user's computer for record-keeping purposes. Cookies are used to automatically recognize you on return visits and are stored on your device, most of the time only for a limited period.
For What Purposes We Process Your Personal Data
- To provide our Service — enabling you to use the Service seamlessly and preventing or addressing errors or technical issues.
- To customize your experience — adjusting content and making offers tailored to your personal preferences and interests.
- To manage your account and provide customer support — responding to your requests for technical support, Service information, or other communications you initiate.
- To communicate with you — regarding your use of our Service via push notifications, email, or in-app chat.
- To research and analyze your use of the Service — to maintain, improve, plan, design, and develop More Trade and our new products.
- To send you marketing communications — you may unsubscribe at any time by following instructions in the footer of marketing emails.
- To enforce our Terms of Use — and to prevent and combat fraud.
- To comply with legal obligations — under Kenyan law and other applicable regulations.
- To process your payments — using third-party payment processing services.
Under What Legal Bases We Process Your Personal Data
Your consent
For certain data processing activities where your explicit consent is required.
Performance of contract
Processing necessary to provide the Service you have requested.
Legitimate interests
Communicating with you, analyzing usage, sending marketing communications, and enforcing our Terms.
Legal obligations
Where we are required by law to process your data, including under Kenya's Data Protection Act, 2019.
How You Can Exercise Your Rights
Access / review / update / correct your personal data
Review, edit, or change your personal data in the settings section of the website. You may also request a copy at support@moretrade.co.ke.
Delete your personal data
Request erasure by emailing support@moretrade.co.ke or deleting your account via settings. In some cases we may be legally required to keep some data.
Object to or restrict use of your personal data
Including for direct marketing purposes — send a request to support@moretrade.co.ke.
Age Limitation
We do not knowingly process personal data from persons under 18 years of age. If you learn that anyone younger than 18 has provided us with personal data, please contact us at support@moretrade.co.ke.
Changes to This Privacy Policy
We may modify this Privacy Policy from time to time. If we decide to make material changes, you will be notified through our Service or by other available means and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.
Data Retention
We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Service to you), which includes the period during which you have a More Trade account. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will store your hashed email address, phone number, identification documents, and information on the fact your account has been blocked even after you request deletion of your personal data.
Contact Us
You may contact us at any time for details regarding this Privacy Policy and its previous versions. For any questions concerning your account or your personal data please contact us at support@moretrade.co.ke.