Antifraud Policy

If you have been defrauded (or are acting as an agent of a business owner) and believe any user or client has defrauded you on our platform, we advise you to raise a report by emailing info@more.co.ke.

Your claim must include all of the following (in English):

1. 1A clear identification of the nature of the fraud in detail.
2. 2A clear indication of the transaction, detailing the items, notes, transactions, and persons involved.
3. 3A physical or electronic signature of a person authorized to act on behalf of the company or individual defrauded.
4. 4A reasonably sufficient method of contacting you — a phone number and email address are preferred.
5. 5A statement made under penalty of perjury that the information provided is accurate and that the notifying party is authorized to make the complaint on behalf of the business owner.
6. 6The following statement: "I have good faith belief that I have been defrauded on the More business platform; the details described above and contained on the service are not authorized by the business owner, its agent, or by protection of law."

We suggest that you consult your legal advisor before filing a Notification of Fraud. Please note that you may be liable for damages if you make a false claim of fraud against another business person or business.

Once a valid Notification of Fraud is received, we will take whatever action, in our sole discretion, we deem appropriate, including:

• Notifying the business owner, member, or user that they must remove or disable access to the relevant material.
• Removal or disabling of the client's access portal.
• Terminating repeat offenders' access to the service.